Hotel Management Jobs

Hotel Manager

Hotel managers organise and supervise the running of a hotel. In a large hotel, there would be managers in charge of the separate departments of the hotel, such as the restaurant or the rooms. The head hotel manager is then called a general manager, and part of their job is to make sure that the department managers are all doing their jobs properly.

In big hotels like this, because the department managers look after the day-to-day running of each department and staff, the general hotel manager is responsible for things like taking on and training staff, budgeting and marketing (trying to persuade possible customers to use the hotel).

In a smaller hotel or guest house, there might only be one manager who’ll be responsible for its day-to-day running, as well as the duties described above. They will supervise all the staff and write up work rotas that tell staff which shifts they are working. The manager deals with any complaints from customers and solves any problems that arise, such as staff being off sick.